Information You Should Include When Asing For Help : SheezyArt

Journals

December 2008: Attention Watchers > 70 Free Wallpapers; I live again
October 2008: Hello
August 2008: Help! I'm Being Harassed!; Information You Should Include When Asing For Help; Common Support Issues; Where am I???
July 2008: Hiatus
June 2008: Birthday Soon
May 2008: Realizations at 1am
April 2008: I'm a Mommy
December 2007: I'm engaged!!!
October 2007: Nudity != Porn
September 2007: Like Ecchi?
July 2007: Red Font and Credits
May 2007: Important SA Info and Missing nike; The List Information; The List #-M; The List N-Z
October 2006: nike's resources

<< Prev 1 Next >>

nike13: Information You Should Include When Asing For Help

Posted: Aug 3rd 2008
Mood: Hopeful

OK, so you want to ask someone for help with an issue. If you don't know where to go to find something, it's a straightforward question but what if something isn't working?

Making a ticket in the Support Center or posting a topic in the Help Forum with a generic "Help I can't submit anything" will only take longer to debug that if you give the following information along with your cry for help.

Web Browser?
Operating System?
Java Version?
Has your browser, computer, or java been updated recently?
Have you tried this on another computer?
Error Screenshot.

Obviously not all can be applicable and you might not know what java version you have but providing at least a bit of this information will help narrow down what the issue might be.

Love,

nike13
aka Nemchan

Disclaimer: The views expressed in this journal are not the views of the Cast of SheezyArt as a whole and are mine alone. I take full responsibility for any repercussions my postings may have.

Comments

<< Prev Next >>