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Bugs Forum: Can't submit new artwork.

Vlak Tyr: Can't submit new artwork. - Sep 16th 2009, 1:27PM Link | Report
I've tried reloading the page but when I select an art file to be uploaded it gives me a pop up box named error. This is what it says:

{"uploaded":true,"added":{"_table":"art_temp","_map":{"user_id":"userId","post_type":"type"},"_primaryKey":"user_id","userId":160323,"postTitle":"","postDesc":"","postCat":"0","postAttributes":"0","type":"img","postTools":"","postTime":"","postMature":"0","keywords":"","allowComments":"1","workType":"0","session":"","artExtension":"jpg","previewExtension":"","allowScore":"1","protected":"","fileServerId":1,"width":1448,"height":2000},"url":"http:\/\/art2.server05.sheezyart.com\/temp\/submission\/160323.jpg","width":1448,"height":2000,"type":"img"}

I'm using Mozilla Firefox.
Kwijiboenator - Sep 20th 2009, 1:30PM Link | Report
quote:
I've tried reloading the page but when I select an art file to be uploaded it gives me a pop up box named error. This is what it says:

{"uploaded":true,"added":{"_table":"art_temp","_map":{"user_id":"userId","post_type":"type"},"_primaryKey":"user_id","userId":160323,"postTitle":"","postDesc":"","postCat":"0","postAttributes":"0","type":"img","postTools":"","postTime":"","postMature":"0","keywords":"","allowComments":"1","workType":"0","session":"","artExtension":"jpg","previewExtension":"","allowScore":"1","protected":"","fileServerId":1,"width":1448,"height":2000},"url":"http:\/\/art2.server05.sheezyart.com\/temp\/submission\/160323.jpg","width":1448,"height":2000,"type":"img"}

I'm using Mozilla Firefox.


Check your gallery afterwards - sometimes you can get error messages like this, but it doesn't effect the SQL, so you submission still occurs. If it doesn't, please submit a support ticket.
Vlak Tyr: Still. - Sep 21st 2009, 5:04PM Link | Report
My artwork didn't show up in the gallery, I don't know if it's still not allowing me to submit artwork but I will try again.
Vlak Tyr - Sep 21st 2009, 5:06PM Link | Report
quote:
My artwork didn't show up in the gallery, I don't know if it's still not allowing me to submit artwork but I will try again.


It still won't allow me to, says the same thing. How do I submit a support ticket? I don't know how because I've never encountered this problem before. Excuse the double post.

Kwijiboenator - Sep 22nd 2009, 11:57AM Link | Report
quote:
It still won't allow me to, says the same thing. How do I submit a support ticket? I don't know how because I've never encountered this problem before. Excuse the double post.


Others have started getting this problem - it's specific to some user accounts whereby the SQL is mixed up, so you get a message about the SQL saying that it's submitted the image instead of the image itself - we'll try rectify this for you. When we do this, the art you tried to submit here might already be on the server - but I'm not making any promises!
Vlak Tyr - Oct 6th 2009, 4:32PM Link | Report
Have you found a way of fixing this problem? I'm considering making a new account though I don't want to because I'll lose all my pageviews that I worked for. :\
catt1333 - Oct 8th 2009, 7:59PM Link | Report
quote:
I've tried reloading the page but when I select an art file to be uploaded it gives me a pop up box named error. This is what it says:

{"uploaded":true,"added":{"_table":"art_temp","_map":{"user_id":"userId","post_type":"type"},"_primaryKey":"user_id","userId":160323,"postTitle":"","postDesc":"","postCat":"0","postAttributes":"0","type":"img","postTools":"","postTime":"","postMature":"0","keywords":"","allowComments":"1","workType":"0","session":"","artExtension":"jpg","previewExtension":"","allowScore":"1","protected":"","fileServerId":1,"width":1448,"height":2000},"url":"http:\/\/art2.server05.sheezyart.com\/temp\/submission\/160323.jpg","width":1448,"height":2000,"type":"img"}

I'm using Mozilla Firefox.


I too can not submit art but for me it's because of the advertisement. It's right over the "Tags and Submit" part.

Vlak Tyr - Oct 9th 2009, 2:53PM Link | Report
I have no problems with advertisements. I simply cannot submit artwork for the life of me. I keep trying to it never goes through. I'm going to be annoyed/upset if I have to make a new account because that means being forced to resubmit everything all over again. Not to mention I'll lose all of my page views and I'm not sure of some people are still active to see my new account. ~_~

I really hope they fix it soon, it's been awhile since I've been able to submit anything and I have some new artwork that I would like to submit.
Vlak Tyr - Oct 13th 2009, 3:17AM Link | Report
Again. I'm sorry for the double post but I tried making a new account to resubmit all my artwork, but I can't submit anything on the new account either so it is NOT account specific. I'd appreciate it if this was fixed some time soon or I might consider leaving.
Monique Uchiha - Oct 15th 2009, 11:10PM Link | Report
I can't post my art, is it a bug or something?
MarikLover666 - Nov 11th 2009, 2:33AM Link | Report
I have the same problem as catt1333; Ads are replacing where the tags and submit button should be.
And don't you just LOVE how nobody cares? No one is doing anything about it, or even acknowledging it, for that matter.
You'd think the people running the site could fix the placement of that ad? But noooo...
HollyHollyHolly - Nov 16th 2009, 5:12PM Link | Report
You have to type in tags before the submit button shows up. Anyway, I keep getting errors when I try to submit art as well.
Kwijiboenator - Nov 22nd 2009, 2:17AM Link | Report
quote:
I have the same problem as catt1333; Ads are replacing where the tags and submit button should be.
And don't you just LOVE how nobody cares? No one is doing anything about it, or even acknowledging it, for that matter.
You'd think the people running the site could fix the placement of that ad? But noooo...


As HollyHollyHolly stated prior to this message - not sure if you've been keeping tabs on the forums, so apologies if you've already read that post - I'm quoting this in the event that you haven't - You have to type in a title, description and at least two tags as the submissions pages loads progressively to prevent spam on the front page.
Kwijiboenator - Nov 22nd 2009, 2:18AM Link | Report
quote:
I can't post my art, is it a bug or something?


As HollyHollyHolly stated prior to this message - not sure if you've been keeping tabs on the forums, so apologies if you've already read that post - I'm quoting this in the event that you haven't - You have to type in a title, description and at least two tags as the submissions pages loads progressively to prevent spam on the front page.
Kwijiboenator - Nov 22nd 2009, 2:20AM Link | Report
quote:
I have no problems with advertisements. I simply cannot submit artwork for the life of me. I keep trying to it never goes through. I'm going to be annoyed/upset if I have to make a new account because that means being forced to resubmit everything all over again. Not to mention I'll lose all of my page views and I'm not sure of some people are still active to see my new account. ~_~

I really hope they fix it soon, it's been awhile since I've been able to submit anything and I have some new artwork that I would like to submit.


Try running the site in a different browser. The SQL code which communicates directly between the site and your computer often works better with certain accounts in certain browsers based upon a number of variables such as your internet connection speed, and your computer's hardware.

If this doesn't work, submit a ticket to the support centre via clicking the support link, which is at the bottom of every single page on sheezyart.
Kwijiboenator - Nov 22nd 2009, 2:21AM Link | Report
quote:
Again. I'm sorry for the double post but I tried making a new account to resubmit all my artwork, but I can't submit anything on the new account either so it is NOT account specific. I'd appreciate it if this was fixed some time soon or I might consider leaving.


As HollyHollyHolly stated prior to this message - not sure if you've been keeping tabs on the forums, so apologies if you've already read that post - I'm quoting this in the event that you haven't - You have to type in a title, description and at least two tags as the submissions pages loads progressively to prevent spam on the front page.
Monique Uchiha - Nov 22nd 2009, 7:48AM Link | Report
quote:
As HollyHollyHolly stated prior to this message - not sure if you've been keeping tabs on the forums, so apologies if you've already read that post - I'm quoting this in the event that you haven't - You have to type in a title, description and at least two tags as the submissions pages loads progressively to prevent spam on the front page.


Sometimes when it loads and I click select on folder it doesn't allow me to click it, it only says error.
Kwijiboenator - Nov 22nd 2009, 2:21PM Link | Report
quote:
Sometimes when it loads and I click select on folder it doesn't allow me to click it, it only says error.


Try refreshing the site, and emptying your browser's cache files. If that doesn't work, upgrade to the most recent version of Java.

Failing both of these suggestions, submit a support centre ticket, and we'll get one of the coding cast to check your account out.

It might be that your account has issues with running in certain browsers - SQL which is used for inputting information to the servers by everybody on the site is temperamental like that...
Vlak Tyr - Nov 22nd 2009, 3:32PM Link | Report
I'll tell people how mine was fixed. I finally got fed up and tried creating another account but that didn't work, so it had to be my IP that the SQL was having a problem with. I don't know how many people have two computers in their house, but if you do then you can try this.

1. Transfer the artwork you want to submit to another computer.
-You can do this by just loading it on photobucket, e-mailing it to yourself, put it on a disk.
2. Save/load the artwork onto the secondary computer, make sure you can find it.
3. Submit the artwork on SheezyArt from the secondary computer.
4. Return to your own computer and try submitting artwork from there.

That was what fixed my submission problem. I don't know about the ads where the submission button is though... I can't help out with that.
Monique Uchiha - Nov 22nd 2009, 7:27PM Link | Report
quote:
Try refreshing the site, and emptying your browser's cache files. If that doesn't work, upgrade to the most recent version of Java. Failing both of these suggestions, submit a support centre ticket, and we'll get one of the coding cast to check your account out. It might be that your account has issues with running in certain browsers - SQL which is used for inputting information to the servers by everybody on the site is temperamental like that...


Alright, thanks.
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